How to Check FNB eWallet Balance Send or Withdraw Money from the Service

eWallet is a service provided by the First National Bank (FNB) to help anyone in South Africa who has a cell phone number easily receive money sent to them by an FNB customer. The process of sending, withdrawing, and checking your account balance is very easy and does not require the customer or recipient to have any special or technical skills. There are also several methods of sending and withdrawing money that a sender and recipient can choose from.

The entire process is quite secure. Withdrawal of funds is designed in a way that the recipient, even after receiving the notification on his cell phone will need a PIN to actually access the funds. The sender is therefore required to be careful enough to input the right cell phone number of the recipient.

After withdrawal (or whenever money has been transferred to your eWallet), you can quickly check your balance by dialing*120*277#and following the prompt on your mobile phone. Please note that the maximum amount of balance you can have in your eWallet balance at a time is R3,000.

To use the money on your eWallet balance to purchase airtime, you can also dial*130*277#on your phone.

There are so many methods of sending money via eWallet. You can choose from any of these methods, depending on your preference. The methods include:

Here is how you can easily send money using USSD code;

Please note that the OTP is valid for four hours, after which you will have to request another one.

One thing to always keep in mind when it has to do with withdrawing money sent via eWallet is that the withdrawal PIN is live for a maximum of 16 hours from the time it is sent to you. Therefore before requesting it, ensure that you can make withdrawals within the time frame of its validity, else you may have to repeat the PIN request process.

Just like sending, there are also several methods of withdrawing money via eWallet that a recipient can choose from. These methods include the following:

Withdrawal from any ATM will require that you first request the withdrawal PIN, and here is how to go about it:

Here is how to use this PIN to withdrawal money from your eWallet using ATM.

Here is a list of all the FNB retail store you can make withdrawals at:

Withdrawing from retail stores also requires that you request a Withdrawal PIN, but unlike the ATM PIN, this PIN is valid for only 30 minutes. So to be on the safe side, consider requesting the PIN when you are already at the retail store. Here is how to request the retail store Withdrawal PIN:

Here is how to withdraw cash at a retail store using this PIN.

Since you will have to make a purchase at the retail store with your card, withdrawing money from a retail store is free.

With an active South African mobile money account, you can receive money from any FNB user, even though you do not bank with FNB. eWallet makes sending and withdrawal of money easy. The transferred money is received almost immediately and can be withdrawn by the recipient from any FNB ATM.

There are several measures put in place to ensure that the money transfer is secure. For instance, if the recipient does not activate his or her eWallet within 13 days from when the transaction was made, the money will be returned to the sender. This is designed to protect the sender and ensure that they do not have to suffer the loss that is usually associated with online transfers. To activate your eWallet, all you need to do is dial*120*277#.

Immediately the sender successfully completes the transaction process, the recipient whose mobile number was provided by the sender will receive a message notifying him or her of the money they have just received.